Terms & Conditions

These Terms & Conditions (the “Terms”) govern your access to and use of Medellín.co (the “Site”). The Site is operated by Hiro Marketing Group, S.A.S. (“we,” “us,” or “our”). By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

About the Site

Medellín.co is an English-language city guide to Medellín. It is published for general information purposes only — to help visitors, expats, and residents learn about the city, its neighborhoods, food, events, and the practicalities of living here. Nothing on the Site is an offer to enter into a legally binding contract, and nothing on it constitutes legal, financial, medical, immigration, or professional advice.

Copyright and ownership

All content on the Site — text, articles, images, graphics, video, and design — is protected by copyright and owned by us or our licensors. You may view and download content for your own personal, non-commercial reference. You may not copy, reproduce, adapt, republish, remix, distribute, or transmit any part of the Site for any commercial purpose without our prior written permission.

Accuracy of content

We make every reasonable effort to keep information on the Site accurate and current, including business hours, openings, closures, events, and prices. Some of this information is supplied by third parties or changes without notice, and errors can occur. We assume no responsibility for inaccuracies, out-of-date information, or omissions, and we recommend you confirm important details (such as prices, hours, and availability) directly with the relevant business before relying on them.

User submissions and conduct

The Site lets you send us messages, tips, corrections, event submissions, business listing requests, and other content (“Submissions”). By making a Submission you confirm that it is accurate to the best of your knowledge, that you have the right to share it, and that it does not infringe anyone’s rights or contain unlawful, defamatory, hateful, or abusive material.

You grant us a non-exclusive, royalty-free right to use, reproduce, edit, translate, and publish your Submissions in connection with operating and promoting the Site. We may edit, decline, or remove any Submission at our discretion, and we do not endorse opinions expressed in user Submissions.

Links to third-party sites

The Site contains links to websites, businesses, and resources operated by others. We provide these links for your convenience only. When you follow a link you leave the Site and become subject to the terms and privacy policies of that third party. We do not control and are not responsible for the content, accuracy, products, services, or practices of any linked site, and a link does not imply our endorsement. Any dealings you have with a third party are solely between you and that party.

Disclaimer of warranties

The Site and all content, information, and services on it are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that it or the servers that make it available are free of viruses or other harmful components.

Limitation of liability

To the fullest extent permitted by law, we and our affiliates and suppliers will not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising out of or connected with your access to, use of, or inability to use the Site — including reliance on any information or opinions on it, or any content, products, or services obtained through it — whether based on contract, tort, negligence, strict liability, or any other theory, and even if we have been advised of the possibility of such damages.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

Contact us

If you have any questions about these Terms, please reach us through our contact page. See also our Privacy Policy, which explains how we handle your personal information.

Medellín.co™ is a division of Hiro Marketing Group, S.A.S., Panama City, Panama.