Rappi, the top restaurant and grocery delivery platform in Latin America has started the busy December month with one of their top services not functioning in the Laureles/Estadio and Poblado Neighborhoods in Medellin.
Rappi Turbo, the uber convenient, 10 minute delivery service has been temporarily suspended.
According to Robert, a Customer Service manager with Rappi corporate, they are having some logistical problems with their partners, Exito in these neighborhoods. The Exito hubs in Laureles and Manilla, which serves El Poblado are having some issues, which they are currently trying to address.
He stated that they are trying to address these issues, which are out of Rappi’s hands, but Rappi does not to expect the service up until the later part of next week.
To accommodate clients, they are extending their normal Carulla and Exito services for deliveries until 9PM. Licores will be available until 1AM for alcohol deliveries as well.
So, your Rappi Turbo hasn’t disappeared, it will be back once these issues have been resolved.
