Broken clouds

Medellin.co™ - Medellin's Resource Hub
Terms & Conditions

This Terms & Condition was last updated on August 1, 2023 

Medellin.co Terms and Conditions

Legal Notice

All the information and material contained in this web site is subject to copyright which is owned by Medellin Marketing Group, Inc. (“MMG”). Users of this site may download information for their own reference, but no part of this site may be copied, reproduced, adapted or transmitted in any form by any process for any commercial purpose without the prior written consent of MMG.

This web site has been established by MMG for information purposes only, with respect to the City of Medellin to provide its visitors/customers information about Medellin, and the venues, facilities and services MMG and Medellin Marketing Group, Inc. Affiliates can provide. The information is intended for general use only and nothing on this site constitutes an offer to enter into a legally binding contract.


Users participating in any MMG contests may be required to submit varying degrees of personal information, depending upon the nature of the particular contest. The specific information to be collected and how it will be used will be disclosed in the general contest rules and regulations and/or in the referring contest page or newsletter. The names, addresses and photograph or likeness of contest winners may be reproduced on the site or in other advertising materials, unless the participant gives consent to do so within the terms and conditions of that particular contest.


From time to time, MMG may conduct online surveys for internal purposes or for third parties, to gather general information about users and/or their views. Participation in these surveys is voluntary; no information will be collected except that which is knowingly supplied by the user. Identifying Personal Information will not be shared.

Forums, Social Media Channels and Digital Platforms

Our forums, social media channels and digital platforms are not moderated. We depend on participants to conduct themselves within the bounds of community standards. The views and opinions expressed by participants are not endorsed by MMG, nor is MMG responsible for them. Users are asked to refrain from the use of profanity or rude language, and to make no personal attacks which could be considered libelous. Advocating violence or criminal behavior, and hate mongering is forbidden. Posting of copyright infringing material is forbidden. MMG reserves the right to remove any postings which do not meet these defined standards.

Participants grant MMG the unrestricted right to use, reproduce, modify, translate and distribute any posted material, for any use whatsoever. Users agree to indemnify MMG against any liability whatsoever caused by material posted by you or used by you. Users agree that MMG will not be liable for any damages of any kind whatsoever arising from use of, the use by others of or actions taken by MMG in respect of, the forums. Users agree that use of MMG’s forums constitutes agreement to abide by these rules. Registration is required for participation in MMG discussion boards. The above policies are outlined when a user logs in to participate in a discussion.

Accuracy of Content

Every effort is made to ensure information on any MMG owned channel is accurate to the best of our knowledge, including medellin.co. As part of its operations, MMG hires external parties to create content for specific topics on all its websites and accounts on social media channels and errors may arise. MMG assumes no responsibility for any unpredictable usability errors or changes, admissions, or omissions due to out of date information on its website or any other owned channels.

Copyright and Ownership

Any images, graphics, or video content posted to any owned channel, including medellin.co, social media channels, or any related company assets may not be repurposed, remixed, or reproduced without explicit written permission from MMG.


Disclaimer of Endorsement

The information posted on www.medellin.co includes hypertext links or pointers to information created and maintained by other public and/or private organizations. This site provides these links and pointers solely for our users’ information and convenience. When users select a link to an outside website, they are leaving www.medellin.co and are subject to the privacy and security policies of the owners/sponsors of the outside website. MMG, which manages medellin.co, does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on a linked website. MMG does not endorse the organizations sponsoring linked websites and we do not endorse the views they express or the products/services they offer. MMG cannot authorize the use of copyrighted materials contained in linked websites. Users must request such authorization from the sponsor of the linked website. MMG is not responsible for transmissions users receive from linked websites. MMG is not responsible for or liable in any way for commercial transactions which users transact with linked websites.

Liability Disclaimer

The information, software, products, and services published on this website may include inaccuracies or errors, including pricing errors. In particular, MMG and the affiliated, co-branded and/or linked website partners through whom we provide service, the MMG Affiliates do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers. In addition, MMG and MMG Affiliates expressly reserve the right to correct any pricing errors on our website and/or on pending reservations made under an incorrect price. In such event, we will offer you the opportunity to keep your pending reservation at the correct price or, at your option, we will cancel your reservation without penalty.

Ratings displayed on this website are intended as only general guidelines, and MMG and MMG Affiliates do not guarantee the accuracy of the ratings. MMG and MMG Affiliates and their respective suppliers make no guarantee about the availability of specific products and services. MMG and MMG Affiliates and their respective suppliers may make improvements and/or changes on this website at any time.

MMG and MMG Affiliates, and their respective suppliers make no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by MMG and MMG Affiliates. All such information, software, products, and services are provided “as is” without warranty of any kind. MMG and MMG Affiliates, and their respective suppliers disclaim all warranties and conditions that this website, its servers or any email sent from MMG and MMG Affiliates, and/or their respective suppliers are free of viruses or other harmful components. MMG and MMG Affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

The carriers, hotels, trusted service providers and other suppliers providing travel or other services on this website are independent businesses and not agents or employees of MMG and MMG Affiliates. MMG and MMG Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. MMG and MMG Affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

In no event shall MMG and MMG Affiliates, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if MMG and MMG Affiliates and/or their respective suppliers have been advised of the possibility of such damages.