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Medellin.co™ - Medellin's Resource Hub
Privacy Policy

This Privacy Policy was last updated on August 1, 2023 

Protecting your privacy and the confidentiality of your personal information is fundamental to the way we conduct our business at Medellin Marketing Group, Inc.

This Privacy Policy is provided by Medellin Marketing Group Inc. (“MMG”) and applies to information collected from you by MMG in the operation of its services, such as through the websites and mobile applications operated by MMG (“MMG Services”), which include, without limitation, MMG, MMGm. MMG respects your privacy and confidentiality and maintains this Privacy Policy to help you understand its commitment to safeguard the privacy of the information you provide to MMG. This Privacy Policy outlines how MMG collects and uses the information you provide to MMG. It also explains the choices available to you regarding MMG‘s use of the information you provide to MMG and how you can access and update this information.

If you have questions about this policy, our data use or any of your rights, you may reach our Data Protection Officer (“DPO”) and our dedicated team by contacting us at [email protected]. This inbox is actively monitored and managed so that we can deliver an experience that you can confidently trust.


What Information Do We Collect?

Information that we collect includes information that you may give us by using our Website(s), filling out forms on our Website(s); corresponding with us by phone email, online or otherwise; downloading an application or registering on one of our Websites; interacting with our Website(s) by subscribing to a service, e-newsletter, entering a competition; sharing information from one of our social media platforms or reporting a problem with our Websites.

MMG mission is to provide you with personalized services and offerings designed to enhance your Medellin travel experience. To do so effectively, MMG may collect personal information (such as name, address, phone number, e-mail address, identification, cedula, and other information) from you and we may do so in the following ways:

– If provided by you, your name, address, e-mail address, phone number(s), username and password, photos, videos, social media account names, or other information that you may share with us or enter into any of our Websites; 

– IP address or identifier associated with the device or browser you use to access our Websites or advertisements of our services that you click or view.

– directly from your verbal or written submission. If you do not want your personally identifiable information to be collected, please do not submit it.


Automatic Data Collection

In addition, we may automatically collect the following information from your visits to our Websites:

– technical information such as the IP address used to access the Websites that identifies the mobile or other device you use, the operating system, settings, network and browser information used to access the Websites

– the domain or URL method used to and from our Websites which may include the date, time and sites that you used to navigate to or from our Websites, pages viewed, information searched, length of visit, time required to load and error messaging, clicks, mouse overs, scrolling and browsing methods

– information stored on your mobile device, including photos, contacts, log in or other digital content

– details on how you use and visit any of our Websites, including traffic dating, weblogs, communication data

– GPS technology in some apps to determine your location which may be disabled by changing the settings on your mobile device

– when installing or uninstalling an app with a unique application number or when an application searches for an update, information about use of the app and download.


What Will You Do With My Information?

Provide Information From time to time, we may use the information that we collect for internal or external marketing and promotional purposes or analytical purposes. For example, we may send you our monthly email newsletter about Medellin events and special offers and we may email you about promotions and surveys.

Process and Analyze Information We may also use IP addresses to analyze trends, help us administer the website, track the movement of visitors and gather broad demographic information for aggregate use. We will not directly use IP addresses linked to any other personally identifiable information.

Disclosure for Legal Purposes The law requires that we may be required to share your information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use, disclose and share your personal and nonpersonal information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this site’s Terms of Service or as otherwise required by law. 


Will Third Parties Have Access To My Information?

Aggregated Demographic Information We may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person other than IP address. No personal information is disclosed by us in this manner.

Ad Serve Companies We use third-party advertising companies to serve ads when users visit our Websites and advertisements. These companies may use information (not including name, address, email address or telephone number) about visitors to our Websites to provide advertisements about goods and services of interest to such visitors. If you would like more information about this practice and to know your choices about not having this information used by these companies (or others we may add), please visit the privacy policies of the following companies (and check here for updates):

  1. – Adobe
  2. – SendinBlue
  3. – SendGrid
  4. – Google Analytics & APIs
  5. – Instagram
  6. – MOAT
  7. – ChartBeat
  8. – Campaign Monitor
  9. – New Relic
  10. – Verificaa


How Do You Protect My Information?

We store your information in a secure environment, compliant with industry standards and best practices. In addition, we use appropriate and effective methods to safeguard your personal information by implementing security procedures to protect your privacy such as encryption and risk analyses.

We implement security measures on our systems and at our physical facilities that are designed to protect against the loss, misuse or alteration of information that we have collected from or about you.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted via our Services. Any transmission of personal information is at your own risk. we are not responsible for circumvention of any privacy settings or security measures contained via our Services or via any third-party services we may use to provide you with our Services.


Links to Other Websites

We may provide links to, or automatically produce search results for, third-party websites or resources, or third-party information
referencing or linking to third-party websites or resources. This privacy policy applies to Services offered by MMG at the domain (web address) www.medellin.co and other sites and Services offered by MMG. Linked sites are governed by their own privacy policies and practices and users are encouraged to take the time to familiarize themselves with the privacy policies and policies of these websites, for which MMG is not responsible.

We cannot and do not guarantee, represent or warrant that the content or information contained in such third-party websites and resources
is accurate, legal, non-infringing or inoffensive. We do not endorse the content or information of any third-party website or resource and, further do not warrant that such websites or resources will not contain viruses or other malicious code or will not otherwise affect your computer. By using our website to search for or link to a third-party website, you agree and understand that we are not responsible or liable, directly or indirectly, for any damages or losses caused or alleged to be caused by or in connection with your use of, or reliance on, MMG to obtain search results or to link to a third-party website.


Children Under The Age of 13 

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any personal information via the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].


Changes To Our Privacy Policy

We will post any changes we make to our Policy on this page with a notice that the Policy has been updated. If we make material changes to how we treat our users’ personal information, we will notify you either via email or through a notice on the Websites. The date the Policy was last revised is identified at the top of the page. You are responsible for periodically visiting this Policy to check for any changes. Your continued access or use of our Services shall constitute your acceptance of any such changes.

Other Things To Know

We will notify appropriate authorities and, as may be required, you of a personal data breach without undue delay if there is a high risk of harm based on the type of information and breach or provide notice in an appropriate manner where the breach does not pose a high risk of harm.

By submitting information to us or using our Websites, you consent to its collection and use by us in accordance with this Privacy Policy.

Opt Out Requests and Policies If you would like to opt out of the collection or sharing of personal information, have us delete all of your personal information (except for information that we are required to keep for record-keeping purposes) and/or remove your name and address from promotional lists (including any personal information gathered by our service providers) and place your name on our “do not contact” list, you should contact our Privacy Administrator. Please note that any requests to update your personal information may take up to 30 days for an email request and six weeks to process a postal-mail request. Residents of California will receive an acknowledgement of their requests within 10 days of receipt and we will provide a response within 45 days of the receipt of their requests unless we inform you that it will require additional time to respond.


California Residence

If you are a resident of California and wish to opt out of sharing of personal information with our vendors or affiliates, request access to personal information that we have collected in the preceding twelve months or deletion of personal information, you may contact us at the email or address below. We will not discriminate against anyone exercising these rights, but we may not be able to provide the same website functionality or access to an email subscription that website visitors and email subscribers otherwise obtain. We may need to verify your identity before providing you with information or a particular action requested.


European Union Residence

If you are a resident of the EU and wish to revoke acceptance of cookies (as defined in our Terms of Service) or other collection of data to which you have previously agreed, to access or correct personal information, information about disclosure or use of personal information, deletion of your personal information or request a restriction on processing of your personal information, you may contact us at the email or address below. We may need to verify your identity before providing you with information or a particular action requested.


Contact Information

Please be assured that we take concerns about privacy quite seriously, and we intend to take every reasonable effort to protect Your privacy. If you have any questions or concerns about MMG’s privacy practices, please contact:

By email: 

[email protected]

or by mail:

Medellin Marketing Group, Inc
2234 North Federal Hwy # 1872
Boca Raton, FL 33431
United States

 
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