New Locations to Get Civica Metro Cards

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New Locations to Get Civica Metro Cards

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March 29, 2023

You can now buy your Civica at these three new places

Medellin’s residents and visitors rely on the Cívica card also know in spanish as “Tarjeta Cívica”, a reloadable transit card, for accessing public transportation in the city. Due to the high demand for the card, the Medellin Metro has opened new points of sale to make it easier for people to acquire the card. Previously, acquiring the Cívica card could be a time-consuming and cumbersome process, particularly for those with busy schedules.

However, it’s worth noting that the new points of sale are only available on weekdays, from 7:30 a.m. to 4:30 p.m. Currently, there are no points of sale available on weekends. Jaime Ortiz, the Metro’s social manager, stated that the Metro had reduced its customer service hours to meet demand with its current inventory.

These are the locations

The new points of sale are located in three different stations in the city: San Javier, Acevedo, and Itagüí. These locations are intended to make it easier for people to acquire the card. However, it is essential to note that those who lose their Cívica card may experience difficulties in replacing it due to the restricted hours of operation.

Ortiz explained that the Metro is reviewing the resources available to begin operating the new points of sale on weekends as soon as possible. For now, it’s recommended to get the Cívica card during the week or make sure to keep the card safe, as it will be difficult to replace if lost.

It’s also important to remember that there are two types of Cívica card: one for occasional use and another for frequent use. If you have an occasional use card, the fare will be $3280* COP. However, if you have a frequent use card, the fare will be $2880* COP.
“*Prices recorded as of March 2023”

In conclusion, the new locations for the Cívica card in Medellin will make it easier for residents and visitors to access public transportation in the city. However, it’s essential to note that these new locations are only available on weekdays, and there are still limited options for acquiring a new card if lost. Therefore, it is essential to take care of the card as if it were a treasure.

Why having your own Civica is so convenient

The Cívica card is a versatile card that can be used on different modes of public transportation in Medellin. This reloadable card is accepted on buses, metro, and cable cars, making it a convenient option for people who need to travel across the city.

Using the Cívica card on buses is simple. Passengers just need to tap their card on the card reader as they board the bus. The card reader will deduct the fare from the card’s balance. If the balance is low, the card can be reloaded at any location.

Similarly, the Cívica card can be used on the metro and cable cars by tapping the card on the card reader at the entrance gate of the station. This card allows passengers to save time and avoid the hassle of purchasing tickets every time they need to use public transportation.

In addition to its convenience, the Cívica card offers discounted fares for frequent users, making it an economical option for people who use public transportation regularly. Therefore, if you are a resident or a visitor in Medellin, it is highly recommended to get your Cívica card and take advantage of its many benefits.



I have over 20yrs experience in Software Engineering and Digital Marketing. I'm also the founder of Medellin.co, my goal is to help both visitors of and locals of Medellin by providing trusted resource of everything Medellin. If you're interested in Guest writing for Medellin.co please feel free to contact me.

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